Sunday, July 18, 2010

Enterprise Application

• Customer Relationship Management
NESPAK has a lot of important and influential clients in many parts of Asia and Africa but the most regular ones are WAPDA and KESC in Pakistan. NESPAK has catered to its loyal customers for so long that it knows exactly what the requirements are of each customer. Because of this, they don’t have to go through of hassle of identifying their customers which is the case of most organizations. They complete their orders on time and also provide discounts to their regular and old clients. The company also takes the help of the HR department during large projects for better efficiency and quality. Because of all these reasons NESPAK has a strong and loyal clientele.

• Employee Relationship Management
NESPAK enjoys a very healthy and friendly relationship with its employees. When it comes to hiring new workers, they always give preference to their employees’ children. Just recently the company also helped their employees obtain laptops of the latest technology, by financing 50% of its cost. This has helped the company come at par with the latest technology and achieve higher efficiency and professionalism. The company also has a software system that continually observes the performance and efficiency of the employees and then allocates them bonuses accordingly.

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